Chatbot Product Recommendations using NLP
Chatbot Product Recommendations using NLP Business Objective: Provide instant assistance to customers on product recommendations on a Customer Service Chatbot at eCommerce business Tip: Try it in Google Colab! 1. Generate Dataset import pandas as pd # Create a synthetic dataset for customer queries and interactions data = { 'query' : [ 'How can I track my order?' , 'Do you have this item in stock?' , 'Can I return this product?' , 'Which products are trending?' , 'Can you recommend a laptop for programming?' ], 'intent' : [ 'order_tracking' , 'product_availability' , 'return_policy' , 'trending_products' , 'product_recommendation' ], 'response' : [ 'To track your order, please visit our website and go to the order tracking section.' , 'Yes, the item is currently in stock.'...